Guides

Token Migration

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Overview

Acquired.com are committed to supporting data migration services. We will work with your current payment provider to securely migrate your data over.

Before you begin to import your existing sensitive cardholder data, you will need to select an integration method. You can either use your incumbent provider, or if you have the data on file, you can use the API.

We will also export your data should you ever choose to leave us.

Fees

When importing data to Acquired.com, the services will be provided without charge.

If you choose to migrate data from us to an alternative provider, there will be a small charge to cover project management and technical resourcing costs.

Time frames

You can expect that for both importing and exporting, the data migration will be executed within 5-10 business days.

Token migration via incumbent provider

If your previous payment processor stores all of your customers' data, they will send us a file which will allow us to provide you with a list of token references, allowing for future payments to be taken.

The following fields are required within this file:

  • Order ID
  • Card number
  • Cardholder name
  • Card expiry date
  • Scheme reference Data
  • DOB
  • First name
  • Last name
  • Postcode
  • Email Address OR Phone Number (one is required from 12th August 2024)

Failure to include any of these fields will result in us not being able to process the token migration.

Migration PGP key

Use our public PGP key to encrypt sensitive data to ensure a PCI-compliant migration.

If you require further information on the PGP process, please refer to this guide here.

Firstly, import our public key below.

-----BEGIN PGP PUBLIC KEY BLOCK-----
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=eGo7
-----END PGP PUBLIC KEY BLOCK-----

Once you have imported our key, you can encrypt files to send to us using the below process.

gpg --encrypt --recipient 7FE6A18EA92051F8 FILENAME

The above command will create the file with the following information:

  • Key ID: 7FE6A18EA92051F8
  • Key type: RSA
  • Key size: 4096 bits
  • Fingerprint: 9432 E6C6 BE6C F9AE 99DA CB84 7FE6 A18E A920 51F8

Updated 5 months ago