Simulate card_update Webhook in QA Hub

Overview

This feature enables merchants to simulate a card_update webhook notification in the QA environment. It supports testing integrations for Network Token updates and Account Updater responses without waiting for production activity.

With this simulation tool, you can:

• Validate how your system handles updated card data.
• Confirm that card_update webhooks are being correctly received and processed.
• Ensure your application is ready for real-time updates in production

Simulating Webhooks

Accessing the Simulation Tool

1. Log in to the QA Hub.
2. Navigate to the CUSTOMERS tab.
3. Select a customer and go to the CARDS section.
4. For any stored card, click the three-dot action menu (⋮). You will see two options:
   1. Simulate a network token update
   2. Simulate an account updater update

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Note

In order for this feature to work you must have the card_update webhook URL configured in Settings > Webhooks.

What Happens When You Simulate

Once an option is selected:

• The card’s PAN (card number) and expiry year are automatically updated using test values.
  • PANs are selected from a Visa test range.
  • The expiry year is extended by +2 years.
• A card_update webhook is generated and sent to your configured webhook URL.
• The webhook follows the same structure and signature as those used in production.
• The updated card details are instantly reflected in the QA Hub.
• The event is logged under the Webhook Logs section.
• If the webhook delivery fails, it will be retried automatically using standard retry logic.