Blocklisting recognises data elements associated with transactions that you want to restrict from processing on your platform. Through the Hub you can identify bad transactions that may have been associated with fraudulent activities, multiple chargebacks, or other suspicious behaviour and add any of the following to the blocklist:

  • Card Number
  • Email Address
  • IP Address
  • Phone Number

Any further transaction attempts made using the blocklisted data elements will result in a blocked status, advising the transaction could not be completed. Additionally, when configured, Acquired will automatically add items to the block list after a fraud alert has been received.

By restricting payments from specific entities such as fraudulent credit card numbers or suspicious IP addresses, you can significantly reduce the likelihood of financial losses and safeguard your online payment systems.

Add to the blocklist

To add to the blocklist follow this process:

  1. Open the Transactions menu.
  2. Locate the required transaction.
  3. Click on the ellipsis in the Action column and select View Details.
  4. Once you are in the transactions detail select the Blocklist icon and chose the relevant items to add to the blocklist from the list.

Managing the blocklist

To view a list of everything on your blocklist, navigate to the Frauds menu and select the Blocklist tab. Here you will see a list of everything that has been added to the blocklist, with most recently added appearing first.

To remove an item from the blocklist click on the ellipsis in the Action column and select Delete Blocklist.