Overview
The Acquired.com API returns a status within the response for every request that you make. The status is a string type and indicates the status of the request.
For statuses, declined, blocked, tds_error, tds_expired and tds_failed, there is also a reason attached that gives you more specific detail into what has occurred. For more information on reasons, view the reasons guide.
List of statuses
| Status | Description |
|---|---|
success | The request or payment has been successfully processed. |
declined | The payment request was declined by the bank, or the user failed to authenticate the payment. |
blocked | There is a pre-configured rule that stopped the payment request from being processed. |
error | The request was received, but an error has occurred within the platform. |
server_error | An error has occurred within the API. |
cancelled | The user did not provide consent for the payment, selecting to reject the payment. (This is a Pay by Bank status only.) |
expired | The payment has expired, i.e been abandoned by the user. The merchant would never actually receive this status, as they are only updated about the final status of the payment. (This is a Pay by Bank status only.) |
pending | Awaiting payment completion. (This is a Pay by Bank status only.) |
executed | The payment request has been executed by the bank. If the funds are settled outside of an Acquired.com ledger, the final payment status would stay at executed. (This is a Pay by Bank status only.) |
settled | The payment has been received into your Acquired.com settlement account. This status is only applicable for customers that use Acquired-held accounts, where Acquired.com collects the money. (This is a Pay by Bank status only.) |
quarantined | (This is a Pay by Bank status only.) |
tds_error | The user has not abandoned the process, but a technical issue has been encountered. (This is a 3DS status only.) |
tds_expired | The session has expired as the cardholder has not completed the authentication process. (This is a 3DS status only.) |
tds_failed | The authorisation process has failed. This status could occur due to a number of reasons. (This is a 3DS status only.) |
tds_pending | Awaiting authorisation completion. (This is a 3DS status only.) |