Overview

The Acquired.com API returns a status within the response for every request that you make. The status is a string type and indicates the status of the request.

For statuses, declined, blocked, tds_error, tds_expired and tds_failed, there is also a reason attached that gives you more specific detail into what has occurred. For more information on reasons, view the reasons guide.


List of statuses

StatusDescription
successThe request or payment has been successfully processed.
declinedThe payment request was declined by the bank, or the user failed to authenticate the payment.
blockedThere is a pre-configured rule that stopped the payment request from being processed.
errorThe request was received, but an error has occurred within the platform.
server_errorAn error has occurred within the API.
cancelledThe user did not provide consent for the payment, selecting to reject the payment. (This is a Pay by Bank status only.)
expiredThe payment has expired, i.e been abandoned by the user. The merchant would never actually receive this status, as they are only updated about the final status of the payment. (This is a Pay by Bank status only.)
pendingAwaiting payment completion. (This is a Pay by Bank status only.)
executedThe payment request has been executed by the bank. If the funds are settled outside of an Acquired.com ledger, the final payment status would stay at executed. (This is a Pay by Bank status only.)
settledThe payment has been received into your Acquired.com settlement account. This status is only applicable for customers that use Acquired-held accounts, where Acquired.com collects the money. (This is a Pay by Bank status only.)
quarantined(This is a Pay by Bank status only.)
tds_errorThe user has not abandoned the process, but a technical issue has been encountered. (This is a 3DS status only.)
tds_expiredThe session has expired as the cardholder has not completed the authentication process. (This is a 3DS status only.)
tds_failedThe authorisation process has failed. This status could occur due to a number of reasons. (This is a 3DS status only.)
tds_pendingAwaiting authorisation completion. (This is a 3DS status only.)