Blocklisting is a merchant initiated fraud tool that allows merchants to manage their own blocklists.

In the Hub you can blocklist:

  • Card number
  • IP address
  • Email address
  • Phone number



We also have the ability to blocklist specific BIN numbers, if you would like further information on this please contact [email protected].

Add to the blocklist

To add to the blocklist follow this process:

  1. Open the Transactions menu.
  2. Locate the required transaction.
  3. Click on the ellipsis in the Action column and select View Details.
  4. Once you are in the transactions detail select the Blocklist icon and chose the relevant items to add to the blocklist from the list.

Managing the blocklist

To view a list of everything on your blocklist, navigate to the Frauds menu and select the Blocklist tab. Here you will see a list of everything that has been added to the blocklist, with most recently added appearing first.

To remove an item from the blocklist click on the ellipsis in the Action column and select Delete Blocklist.